I'm not receiving emails from Spartan

Email servers' security protocols can be pretty strict these days, so sometimes our messages just don't make it to your inbox.

If you haven't received an email within 48 hours of signing up for our Workout of the Day emails, Food of the Day emails, blog updates, or pre-registration, don't panic. 

Here are a few things you can try:

  1. Visit: http://www.spartan.com/en/race/race-types/endurance-races?article=30964 to update your preferences. 
  2. Check your Spam/Junk mail folder (or, if using Gmail, your "Promotions" tab)
  3. Add the @spartan.com domain to your email account's "Safe Senders List"
  4. Add support@spartan.com, info@spartan.com, wod@spartan.com, and fod@spartan.com to your address book
  5. If that doesn't help, please contact customer service at US@Spartan.com

Please note that it can take up to 48 hours to receive your first message

If you registered for an event, but have not received a confirmation message, please log in to your ChronoTrack account to view your registration information.  You can find out how on the following page: How do I log into my Chronotrack account to view/edit my upcoming 2015 events?

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